Hours of Operation - Monday through Friday 9:00am to 5:30pm - Holiday Hours May Vary
Hours of Operation Monday - Friday 9am to 5:30pm Holiday Hours May Vary
TERMS OF SERVICE
Entering into services with Blue Branding Solutions constitutes a contractual agreement between the customer and Blue Design Solutions. By entering into this relationship you agree to be held to all the below stated terms of service.
Waiver of Liability
Blue Design Solutions makes no guarantees on the success of your business. Blue Design Solutions is simply a service provided and does not guarantee a specific outcome to the client. We recommend a personal business advisor for such needs. While we can make suggestions for what we feel will work best for a client's needs, this advice is in no way to be considered an equivalent to that of a licensed business strategist or similar authority.
By submitting files and other materials for print services, you affirm you have full rights to the work being printed and carry with that affirmation all legal liability to infringement. If you are found to have submitted work which violates another's copyright, we reserve the right to terminate your account entirely from future orders.
Customer understands that Blue Design Solutions retains the rights to all designs created and does not transfer any rights of the design to Customer. By working with Blue Design Solutions your business or organization is granted the license to use works created by Blue Design Solutions. With respect to the Company Symbols, all ownership and intellectual property rights shall remain exclusively with Blue Design Solutions unless an agreement between all parties has been decided stating otherwise. Blue Design Solutions ownership and intellectual property rights in Company Symbols are perpetual and continue even after Customer purchases the license to the design.
Print Pricing Policy
Prices for print are not static even in the case of a contract with a client for long term print services. Blue Design Solutions bases their print pricing on the overall market and supply costs. In the event of supply shortages which fluctuate print costs, the customer may see print prices increase accordingly. We will actively work to make the client aware of such issues and to seek out possible alternatives but the customer accepts print costs may increase without warning.
Web Development Policy
A basic website shall be defined as a website with no more than five separate pages. Basic websites do not include payment systems and shopping functionality. All websites which expand into such requests are not covered by the "Blue Web" design price ($349.99). All websites beyond this definition of basic shall be "Blue Web" price plus design time for additional pages and features. Design time shall be our rate listed under our "Blue Design" offer. ($49.99hr)
Please note hosting and plugins each are their own services separate from Blue Design Services. As some clients choose to use their own host service, we do not include hosting in the advertised price. If the client requests hosting, the full cost shall be quoted before work begins.
Customer is required to have a card on file before services may be rendered. With regards to ongoing service contracts, the customer agrees to receive regular charges for services rendered. All charges will be recorded in an invoice of record which will be sent to the client. Customer agrees to be charged for services rendered. In the event a form of payment becomes void in the middle of a project, Blue Design Solutions reserves the right to suspend all services until payment has been rendered and a new form of payment has been added to your file. Suspension of services may include limiting website access to users in the event a lapse in payment has gone beyond a period of 30 days. In the event a client's website is taken down due to lack of payment, Client agrees Blue Design Solutions is immune to penalties or responsibility from lost business as services cannot be rendered without valid payment.
Blue Design Solutions reserves the right to charge a partial payment for services which are labor intensive. In the event a project exceeds 4 hours, Blue Design Solutions reserves the right to charge the payment method on file. This charge will be considered payment towards the final balance upon project conclusion and subtracted from the final total.
Fees and Processing
Certain payment methods automatically charge for service use. - (A simple example is Stripe adds a 2.9% fee plus 30¢ on all orders) - The customer accepts their final invoice will include these types of processing fees. These are non-negotiable.
Blue Design Solutions does not provide trademarking services and does not guarantee the availability of your requested symbols or brand. We advise that you speak with a trademark lawyer to ensure your idea is available to you. A trademark lawyer can validate the names, slogans, symbols, etc. can be protected for more specific branding and business purposes. In the event artwork done by Blue Design Solutions cannot be trademarked, customer understands that services rendered are nonrefundable. We suggest you speak with a trademark lawyer before entering into our services.
Termination of Services
Customer reserves the right to cancel service at any time. If a customer cancels during a billing cycle, they accept they will be charged for the entirety of that billing cycle. Blue reserves the right to terminate service with any client for any reason.
Upon completion, printed materials are non-refundable. If a customer requests a cancellation after work has entered the press, the order is considered in completion phase and cannot be canceled or refunded. Printing errors are covered for reprint as long as the error is related to the print process itself and not human error related to information on the final product. Once approved by the client, all artwork is printed as is and is considered correct even with errors.
Shipping and Handling
Blue Design Solutions does not ship products directly. All orders are shipped by the third party warehouses we contract with. We hold no responsibility for damaged or lost product due to the shipping services of a third party. While we can assist in making a claim in such instances, Blue Design Solutions holds no responsibility for losses resulting from third party shipping errors.
Denial of Services
Blue Design Solutions reserves the right to deny services to anyone for any reason within legality and includes the right to cancel ongoing services. Reasons for such cancelations may include but are not limited to: Hate Content | Racism | Sexism | General Bigotry | Abusive Behavior | Etc.
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